Supervisory Leadership Training for the Public Workforce

Three-Day Supervisory Training


Generally individuals receive training when they first move into a supervisory role. But over time they identify new areas where they'd like to hone their skills as their role evolves, the workforce changes, and new research on effective management practices emerges. This course is designed to make sure participants walk away after those three days of training with enhanced skills and new strategies to manage staff effectively whether they're new to a supervisory role or have held those responsibilities for years.

This award-winning training is practical, engaging, and relevant for new supervisors and experienced leaders seeking a quick refresher. You'll attend class with other supervisors working in a variety of public service organizations so you'll benefit from the variety of perspectives in class in addition to gaining new skills and ideas from the course materials.

Class size is limited to ensure adequate discussion and individual attention.

Concepts and Topics
  • Coaching and Motivation
  • Customer Service in the Public Sector
  • Delegation
  • Human Resources Polices for Supervisors
  • Knowledge Management
  • Leadership Styles
  • Leading Diverse Teams
  • Managing Conflict
  • Managing Up
  • Performance Management and Evaluation
  • Transitions and Change
Upcoming Course Dates

The three-day Supervisory Leadership Training course will be offered on the following dates:

Dates Deadlines & Locations
March 24-26, 2015 Registration deadline: March 10
Brown v. Board of Education National Historic Site
(upstairs classroom)
1515 SE Monroe, Topeka, KS 66612
Click here for directions
June 2–4, 2015 Registration deadline: May 19
KU Edwards Campus,
BEST Building, Room 220
12600 Quivira Road, Overland Park, KS 66213
Click here for directions
August 25–27, 2015 Registration deadline: August 11
Brown v. Board of Education National Historic Site
(upstairs classroom)
1515 SE Monroe, Topeka, KS 66612
Click here for directions
December 1-3, 2015

Registration deadline: November 17
KU Edwards Campus,
BEST Building, Room 335
12600 Quivira Road, Overland Park, KS 66213
Click here for directions

Times: 8:30 a.m.-4:30 p.m., each day

Cost: $600 per participant for the three-day course; $450 for KU staff.

Contact: Cindy Dunham at or 785-864-6864

Registration (PDF)

To Register

Cindy Dunham
Project Coordinator
4060 Wescoe Hall

Cindy is responsible for the KU Public Management Center’s Supervisory Leadership TrainingCustom Courses, and Open Enrollment programs.She also provides administrative support for all other PMC programs.

Cancellation and Refund Policy

We understand that circumstances may arise that make you unable to attend an event/course for which you have registered. You may send someone else* in your place, but you must notify us of that change a minimum of three business days prior to the event/course. There is no fee for this substitution.

If sending someone else isn’t an option, you can cancel your registration up to two weeks prior to the event/course and your registration fee will be refunded, less a $25 per person administrative charge**. We regret that we cannot provide a refund if you cancel less than two weeks in advance of the event/course. If you fail to cancel by the deadline and do not attend, you are still responsible for payment.

We reserve the right to cancel the event/course and return fees in the event of insufficient registration. The liability of the University of Kansas is limited to the registration fee less any administrative charges. The University of Kansas will not be responsible for any losses incurred by registrants, including but not limited to airline cancelation charges or hotel deposits.

ADA Accessibility

We accommodate persons with disabilities. Please call 785-864-6864 to discuss your needs at least two weeks before the start of the program if possible.

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression and genetic information in the University’s programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Director of the Office of Institutional Opportunity and Access,, 1246 W. Campus Road, Room 153A, Lawrence, KS 66045, 785-864-6414, 711 TTY.

The lower cost for state employees reflects the fact that the PMC receives substantial state support for its operations.

The fee covers tuition, materials, a mid-year conference, and end of the year graduation ceremony. Most commonly, agencies sponsor their employee's participation. Sponsoring agencies are billed by the PMC once classes have started.

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